Frequently Asked Questions
How do I place an order?
Browse products, add to cart, proceed to checkout, fill in shipping info, choose payment method, and confirm.
What payment methods do you accept?
Cash on Delivery (COD), bKash, Nagad, Rocket, Visa/MasterCard via SSLCommerz.
How long is delivery?
1-2 days inside Dhaka, 3-7 days outside Dhaka.
Can I cancel my order?
Yes, before it's shipped. Login → My Orders → Cancel.
Is COD available everywhere?
Yes, across all 64 districts of Bangladesh.
How do I track my order?
After dispatch, you'll get a tracking link via SMS. Or go to My Orders → Track.
Are products genuine?
Yes, all products are sourced directly from authorized distributors and manufacturers.
Can I get an invoice?
Yes, an invoice with QR code is auto-generated for every order. Download from My Orders.